My biggest concern was not hearing my children, asking them to repeat everything. My daughter had gone to Ascent and she had a wonderful experience and loved the product’s options with the iPhone app. My ear was clogged with wax and they cleared that ear. Their place is clean and the people are very helpful and courteous. Hearing aids have helped me in several ways. Number one… I can wear them all day! Two… I can listen to my audio books through the hearing aids. Three… I can hear on the phone again. Four… They have a charger instead of batteries. Five… They invite me to come back server also times to ensure I am happy with the fit and hearing. Try them – you’ll love the people and the instruments.